ECTS
60 ECTS crédits
Durée
2 ans
Composante
ESTHUA, Faculté de tourisme, culture et hospitalité
Langue(s) d'enseignement
Français
Présentation
Are you eager to upgrade your knowledge and professional skills in hospitality management? Join this programme, offering a comprehensive view of the industry and preparing you for a career in an international environment. The hospitality industry is focusing on people, empathy and service-minded attitudes. Your job will be to make sure everything runs smoothly, regardless of whether you are managing a hotel, organizing an event or managing a team project. It will never be the same activities from one day to the next.
Marie-Christine Bonneau & Dominique Peyrat-Guillard
Co-directors of the International Hospitality Management track
Objectifs
The programme is fully taught in English in cooperation with our international academic and industry partners.
Teaching and learning methods are designed to address issues with an international focus attracting students from around the world.
You will:
• Develop managerial competencies and critical thinking through problem identification, personal thinking, rigorous research methods and decision making processes;
• De trained to join, supervise, lead an international team and work internationally by dealing with diverse cultures on an every-day basis, and learn how to manage intercultural situations;
• Understand the current major issues faced by hospitality organizations, in relation with their environment and be able to implement efficient and responsible policies.
Organisation
Stages
Stage | Obligatoire |
|---|---|
Durée du stage | 10 |
Stage à l'étranger | Possible |
Programme
Sélectionnez un programme
M1 | Parcours International hospitality management
UE 1 : Interpersonal Relationships
5 créditsIntercultural Management
1 créditsInterpersonal Communication
2 créditsEnglish for Hospitality
1 créditsAu choix : 1 parmi 7
UE 2 : Hospitality Stakeholders and Worlds at Stake
4 créditsTrends and Issues in Global Tourism
2 créditsTourism in the European Union
2 crédits
UE 3 : Hospitality Experience Design and Implementation
4 créditsFront Office Management
2 créditsMarket studies
2 crédits
UE 4 : Strategic Development in Hospitality
8 créditsUE 6 : Research Skills
5 créditsResearch Orientation
1 créditsWorkshop : from topic choice to research design
3 créditsWriting Skills for Research
1 crédits
UE 7 : Professional Skills
4 créditsHospitality Talks
2 créditsInformation Technology Skills
2 crédits
UE 3 : Hospitality Experience Design and Implementation
4 créditsOperational Marketing for Hospitality
2 créditsStrategic Marketing for Hospitality
2 crédits
UE 4 : Strategic Development in Hospitality
5 créditsBusiness Plan for Hospitality
2 créditsHospitality Financial Management
3 crédits
UE 5 : QHSE Management in Hospitality
6 créditsUE 6 : Research Skills
8 créditsResearch Project
8 crédits
UE 7 : Professional Skills
7 créditsInternship report
5 créditsInternship grade
2 créditsSuivi de stage
M2 | Parcours International hospitality management
UE 1 : Interpersonal Relationships
3 créditsInternational Team Management
1 créditsEnglish for Hospitality
1 créditsAu choix : 1 parmi 7
UE 2 : Hospitality Stakeholders and Worlds at Stake
4 créditsAsian Markets
1 créditsAmerican Markets
1 créditsRussian Markets
1 créditsMiddle Eastern Markets
1 crédits
UE 3 : Hospitality Experience Design and Implementation
7 créditsGuest Experience Design in Hotel Industry
1 créditsCustomer Relationship Management
1 créditsFood and Beverage Management
2 créditsCorporate Event Management
1 créditsConvention and Exhibition Management
2 crédits
UE 4 : Strategic Development in Hospitality
6 créditsOrganizational Behavior
2 créditsRevenue Management
2 créditsDistribution and Channels In Hospitality
1 créditsCruise Industry Development
1 crédits
UE 5 : QHSE Management in Hospitality
4 créditsFacility Management
2 créditsEvents Project Management
2 crédits
UE 6 : Research Skills
5 créditsResearch Talks
1 créditsWriting Skills for Research
1 créditsResearch project
3 crédits
UE 7 : Professional Skills
1 créditsHospitality Talks
1 crédits
UE 6 : Research Skills
17 créditsUE 7 : Professional Skills
13 créditsInternship Experiential Assessment
7 créditsInternship
6 créditsSuivi de stage
Admission
Conditions d'admission
A bachelor’s degree is required (Tourism Management, Hotel Management, Social Sciences, Management, Economics, Languages…).
Droits de scolarité
Informations candidature et tarifsPré-requis obligatoires
You have a great openness, a good command of foreign languages, a sense of hospitality and a real desire to develop your management skills...
Language requirement : minimum level of 750 (TOEIC) or 70-80 (TOEFL) or equivalent.
Et après
Insertion professionnelle
This Masters’ programme leads to senior level positions in the international hospitality industry across a range of organizations, from international hotels and restaurants to events companies, cruise ships, airports, casinos, thalassotherapy centres, theme parks…:
Front Office Supervisor, Housekeeping Supervisor, Guest Services Manager, Director of Hotel Operations, Catering Manager, Restaurant Manager, F&B Manager, Events Manager, Executive Conference Manager, Public Relations Coordinator, Sales Manager, Marketing Director, Revenue Manager, HRM Manager, Communication Manager…